Cancellation & Refund Policy

Due to the perishable nature of the product, we cannot accept returned merchandise.

The company will not issue a refund to anyone’s credit card who refuses a delivery or in any way attempts to return a shipment.

Please check all addresses and zip codes carefully. Damage to the product or non-delivery due to incorrect or incomplete shipping addresses voids our guarantee, so please be sure to double-check addresses. The customer will then be responsible for the charges of a new order.

Order Cancellations

Order cancellations have to be made before orders are dispatched. For cancelling your order, you will have to contact our customer services by sending an email to feedback@bchef.in and giving the reference of your order number. In case we have already processed the order before receiving a cancellation notification, the order cannot be cancelled. bchef.in has complete right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by bchef.in and accept its decision regarding the cancellation.

In case your order does not reach you within 4 days after confirmation or if there is a manufacturing defect in the product ordered, you will be entitled for a full refund. Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order